FAQs

Do you offer local pickup or delivery?

Yes, absolutely! 🎉 We’re happy to arrange local pickup or delivery for nearby customers. Just send us a direct message on Facebook or text us, and we’ll coordinate the best time and place.

Exchanges & Refunds

We want you to be happy with your purchase! Please review our policy below:

Eligibility

Returns and exchanges are accepted within 30 days of purchase.

Items must be unopened, unused, and in their original packaging.

Opened or used merchandise will not be accepted and no refund will be issued.

Exchanges

Most items are eligible for an even exchange within 30 days.

Exchanges must be for the same brand, but in a different color or size.

Final Sale Items

For health and safety reasons, certain products are non-returnable and non-exchangeable. These include:

Nail polish & cosmetics

Skincare and bath/body products

Herbal tinctures and supplements

Food or other consumables

What do I do if I am missing an item or received a broken item?

Please email is at info@shoprazzberriesunltd.com or text us at (720) 675-9733

Custom Orders📦

Processing time: 2–3 business days

🚚 Shipping time: 2–5 business days

✨ Total delivery time: 4–8 days from purchase

You’ll receive tracking details as soon as your order ships.

🎁 Tip: Please order early for holidays to allow extra time for shipping delays.

All Sales Final on Personal Use Items

For health and safety reasons, we cannot accept returns or issue refunds on items intended for personal use.

This includes, but is not limited to:

Nail polish and cosmetics

Skincare

bath and body products

Herbal tinctures and supplements

Food or consumable items

Do you offer gift wrapping or custom packaging?

Gift Bag + Tissue Paper Add-On

Make your order extra special with our gift-ready packaging! ✨

We’ll place your items in a gift bag with coordinating tissue paper, ready to give right away.

Details:

Available in plain brown, white, or colorful bags

Please leave a note at checkout with your preferred bag color. If we don’t have it in stock, we’ll do our best to get it for you!

This add-on is for packaging only — items must be purchased separately.

Price: $3-$5